Member Webinar Taster: Delivering the Promise of Social Outcomes

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When:15th July 2015 — from 2:00 PM to 3:00 PM


This webinar will discuss Delivering the Promise of Social Outcomes: the Role of the Performance Analyst an international collection of stories, featuring people who have successfully applied social service data to help executives make decisions, managers support their staff and – importantly – enable service delivery staff improve the lives of their clients.

Written by Sydney-based social impact analyst Emma Tomkinson, the report contradicts one view of social programs which is that administrative spending should be trimmed. Instead, it argues for greater investment in back office capabilities. This report, published by Social Investment Lab in Portugal, Impetus-PEF in the UK and Think Impact in Australia, shows how the newly emerging role of the social performance analyst can help make data on social programs much more meaningful and useful.

The report highlights three key trends on why investing in performance management systems and their analysts is urgently needed:

  • Outcome based contracts, where service delivery organisations are paid on the basis of the social outcomes they achieve, are proliferating
  • Social Impact Bonds, where investor returns are dependent on the social outcomes achieved by the programs they invest in, are increasingly emerging
  • The idea of ‘collective impact’ is rapidly gaining traction due to its requirement that organisations collaborate to deliver social outcomes

This type of capacity building was backed up by a working group for the UK Advisory Board to the G8 Social Impact Investing Taskforce, which wrote in its 2014 report that:

“There are two types of organisational capacity-building required by the social sector – one is around building strong resilient organisations which can grow sustainably. The other is around building organisations which can reliably and predictably produce meaningful social outcomes, eventually for large numbers of people. Both are crucial for the social investment market to flourish, but the latter has been neglected in attempts to develop the market.”

Presenter Bios:

Emma Tomkinson is a member of Social Value International and on her local organising committee for Social Impact Measurement Network of Australia (SIMNA). She researches, teaches and performs social impact measurement, particularly in the context of social investment. Emma worked on social impact bond policy in Australia and the UK, creating the Social Impact Bond Knowledge Box for the Cabinet Office. She currently writes about social investment at emmatomkinson.com and is supporting communityinsightaustralia.org to translate the UK data mapping tool communityinsight.org to Australia.

Dan Miodovnik is an Associate at Social Finance UK, a social finance intermediary based in London. Dan developed and manages the performance management systems of three Social Impact Bonds: Peterborough, Energise Innovation Limited, and T&T Innovation Limited.


Register here

**Please note this webinar is a taster so it is open to anyone. However other webinars are only available for members of Social Value International (including joint members from Social Value UK, HKI-SIA and Swedish SROI Network) find out more about membership here.**