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Books and Guides

This short handbook by Juliet Michaelson on measuring well-being is produced by the Centre for Well-being at nef (the new economics foundation) with input from nef consulting. It is designed primarily for voluntary organisations and community groups delivering projects and services, to help them kick-start the process of measuring well-being outcomes.

External Databases and Resources

Proving and Improving is a quality and impact toolkit for charities, voluntary organisations and social enterprise for exploring practical ways to measure their impacts and demonstrate the quality of what they do and how they operate.

Tools include AA1000AS, The Big Picture, Co-operativesUK, CESPIs, DTA Fit for Purpose, Eco-mapping, EFQM Model, EMAS, GRI Guidelines, Investors in People, ISO 9001:2008, Local Multiplier 3, PQASSO, Prove It!, Quality First, SIMPLE, Social Accounting, S.E Balanced Scorecard, SROI, Star Social Firm, Third Sector Performance Dashboard, Volunteering Impact Assessment Toolkit.

Proving and Improving is supported by Charities Evaluation Services’ National Performance Programme, which is funded by Capacitybuilders’ and is led by Charities Evaluation Services (CES) in partnership with acevo, the New Economics Foundation (nef), New Philanthropy Capital (NPC) and Voice4Change England.

Working Papers and Research

In the early 1990s, a non-profit social enterprise, The Roberts Enterprise Development Fund [REDF] began to analyse its social return on investment (SROI) as a means to illustrate the value generated through an investment in its programmes, expressed in monetary terms. As the methodology developed, it became a key tool for REDF to more effectively evaluate its achievements against its objectives, manage its performance and communicate results. While the true value of many social impacts can not be monetised, the SROI calculation is a straight forward approach to demonstrate value creation for society to social investors of all profiles.

This paper from the London Business School, nef and Small Business Service provides a guide to understanding and using SROI.